"Today's markets demand the ability to: accelerate without warning, implement and cope with change, operate and think in real time...and, have the flexibility to sway between the tangible and intangible frameworks --- all at a pace dictated by the market".

Corrective Action

A corrective action is an improvement to an organisation's processes taken to eliminate causes of non-conformities or other undesirable situations. Corrective Action coupled with Preventative Action (CAPA) is a concept within good manufacturing practice (GMP), and numerous ISO business standards. It focuses on the systematic investigation of the root causes of identified problems or identified risks in an attempt to prevent their recurrence (for corrective action) or to prevent occurrence (for preventive action). Corrective actions are implemented in response to customer complaints, unacceptable levels of product non-conformance, issues identified during an internal audit, or adverse or unstable trends in product and process monitoring such as would be identified by statistical process control (SPC). Preventive actions are implemented in response to the identification of potential sources of non-conformity. To ensure that corrective and preventive actions are effective, the systematic investigation of the root causes of failure is pivotal. CAPA is part of the overall quality management system (QMS).

Preventative Action

A preventive action is a change implemented to address a weakness in a management system that is not yet responsible for causing a nonconforming product or service. Candidates for preventive action generally result from suggestions from customers or participants in the process but preventive action is a proactive process to identify opportunities for improvement rather than a simple reaction to identified problems or complaints. Apart from the review of the operational procedures, the preventive action might involve analysis of data, including trend and risk analyses and proficiency-testing results. The focus for preventive actions is to avoid creating non-conformances, but also commonly includes improvements in efficiency. Preventive actions can address technical requirements related to the product or service supplied or to the internal management system. Many organisations require that when opportunities to improve are identified or if preventive action is required, action plans are developed, implemented and monitored to reduce the likelihood of nonconformities and to take advantage of the opportunities for improvement. Additionally, a thorough preventive action process will include the application of controls to ensure that the preventive actions are effective.

Remedial Action

A remedial action is a change made to a nonconforming product or service to address the deficiency. This also can refer to restoration of a landscape from industrial activity. Rework and repair are generally the remedial actions taken on products, while services usually require additional services to be performed to ensure satisfaction.

CPR Action

To ensure that corrective and preventive actions are effective, the systematic investigation of the root causes of failure is pivotal. In some settings, corrective action is used as an encompassing term that includes corrective actions, preventative actions and remedial actions and is part of the overall Quality Management System (QMS). CPR Action has proven experience and exposure to identifying, reporting and remediating business deficiencies.

Life is about rhythm....but not all rhythm may be healthy. Personal health is foremost in everyones mind and we manage and sustain our lives (well most of us) through healthy diet and exercise. Would you not seek medical assistance if there was something not quite right?

BUT... what about business health?

Does your business have a good, strong healthy rhythm or are there systemic issues that are preventing your business reaching its full potential?

CPR Action is a professional consulting business where there are two primary mantra's - "Customer Focus" and "Results Driven". Our primary concern is you - "The Customer".

Why Choose CPR Action?

Good question. There are many other consulting businesses out there who would offer you similar claims of experience and knowledge. What makes us different?

CPR Action offers you a wealth of knowledge gained over 35 years of experience within the Private and Public Sector specialising in project management, logistics, contract management, human resources and change management areas. CPR Action can provide an independant assessment of your requirements to improve your business.

Collaborative Consulting along side other businesses

For some small consulting firms larger client requests can offer big challenges. It would be easy to say "that is too large a task for us to do" but CPR Action does not shy away from large challenges and savours the thought of working alongside like businesses to offer clients a collaborative approach to meet their requirements. No one has the monopoly on good ideas or practices.

The collaborative approach has worked well for many businesses and CPR Action is no different. If everyone knew everthing then there would be no need for consultants. If a strength or field is not part of your abilities you source the skill from subject matter experts therefore providing you "the customer" the outcomes you seek.

"Never mind "teamwork". This is not possible in modern organisational terms. What one should strive for is a "team that works".

Portfolio

Where do our experiences lie and what expertise do we offer you? CPR Action has over 35 years experience in both the Private and Public Sector. Listed below are areas where CPR Action can assist you.

The list is not finite and CPR Action continue to expand our knowledge base as we gain additional exposure to different businesses, new problems to solve and for us.... new challenges.

"Future success will rely less on executives who are good decision-makers, and more on those who are makers of good decisions.

"It is not who you know, but what you do with what you know that matters most."